The practice aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR), the guidelines on the Information Commissioner’s website as well as our professional guidelines and requirements.
The data controller and data protection officer is Kulvinder Bhuller the information Governance Lead is Dr Shashi Chopra.
What personal data do we hold?
In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. You will be asked to provide personal information when joining the practice. The purpose of us processing this data is to provide optimum health care to you.
This personal data comprises:
The categories of data we process are:
We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential. If we intend to refer a patient to another practitioner or to secondary care such as a hospital we will gain the individual’s permission before the referral is made and the personal data is shared.
The lawful basis for processing special category data such as patients’ and employees’ health data is:
The lawful basis of processing personal data such as name, address, email or phone number is:
Why do we hold information about you?
We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care. We also need to process personal data about you in order to provide care under NHS arrangements and to ensure the proper management and administration of the NHS.
We will process personal data that we hold about you in the following way:
The retention period for special data in patient records is a minimum of 10 years and may be longer for complex records in order to meet our legal requirements. The retention period for staff records is 6 years. The retention periods for other personal data is 2 years after it was last processed. Details of other retention periods are available in the Record Retention procedure available from the practice.
You have the following personal data rights:
Further details of these rights can be seen in our Information Governance Procedures (M 217C) or at the Information Commissioner’s website. Here are some practical examples of your rights:
We have carried out a Privacy Impact Assessment and you can request a copy from the details below. The details of how we ensure the security of personal data is in our Security Risk Assessment and Information Governance Procedures.
Security of information
Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information routinely.
Disclosure of information
In order to provide proper and safe dental care, we may need to disclose personal information about you to:
Comments, suggestions and complaints
If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). Their telephone number is 0303 123 1113, you can also chat online with an advisor. The ICO can investigate your claim and take action against anyone who’s misused personal data. You can also visit their website for information on how to make a data protection complaint.
5 Kingfisher Court, 281 Farnham Road
Slough, Berkshire, SL2 1JF
Tel: 01753 550 888 / 01753 825 450
Fax: 01753 825 450
Mon to Sat: 09.00am to 17.00pm
Closed 13.00pm to 14.00pm
Sunday & Bank Holidays: Closed.
Bus Routes: 71, 54, 58, 3
Nearest Tube: Slough Berkshire